Octum Tech LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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Information We Collect

We may collect the following information:

• Name, email address, phone number

• Business details provided via contact or inquiry forms

• Payment-related information processed securely through third-party payment providers

• Technical data such as IP address, browser type, and usage data

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How We Use Your Information

We use collected information to:

• Respond to inquiries and provide services

• Process payments and invoices

• Improve our website and service offerings

• Communicate important updates related to our services

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Data Protection

We implement reasonable security measures to protect your information. However, no online transmission or storage method is 100% secure.

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Third-Party Services

We may use trusted third-party tools (such as payment processors and hosting providers). These third parties have their own privacy policies.

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Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

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Contact

For privacy-related concerns, contact us at:
📧 mrarshadtheone@gmail.com

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💳 Refund Policy

Octum Tech LLC provides digital and professional services. Due to the nature of our services, refunds are handled on a case-by-case basis.

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Refund Eligibility

• Payments made for consultation or services already delivered are non-refundable

• If a project is canceled before work begins, a partial refund may be considered

• Any approved refund will exclude transaction or processing fees

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Non-Refundable Items

• Completed or partially completed services

• Consultation fees

• Subscription fees after the billing cycle begins

All refund decisions are at the sole discretion of Octum Tech LLC.

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❌ Cancellation Policy

Clients may request cancellation of services by providing written notice via email.

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Cancellation Terms

• Cancellations before project commencement may be eligible for partial refunds

• Ongoing or milestone-based projects will be billed for work completed up to the cancellation date

• Monthly or subscription services must be canceled before the next billing cycle

Octum Tech LLC reserves the right to cancel services if a client violates terms or fails to provide required information.

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📜 Terms & Conditions

By accessing this website or using our services, you agree to the following terms:

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Services

Octum Tech LLC provides IT and digital services including software development, web and mobile applications, consulting, and related services.

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Payments

• All payments must be made as agreed in the proposal or invoice

• Prices are subject to change based on project scope

• Payments are processed through secure third-party providers

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Intellectual Property

Unless otherwise agreed in writing:

• All intellectual property developed remains the property of Octum Tech LLC until full payment is received

• Upon payment, usage rights are transferred as defined in the agreement

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Limitation of Liability

Octum Tech LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

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Modifications

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of updated terms.

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Governing Law

These terms shall be governed by the applicable laws of the jurisdiction in which Octum Tech LLC is registered.

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